Technical Support Center

We guarantee problem-free operation of all UIH equipment at all times in all different places with our team of experienced technical experts and a comprehensive advanced remote technical support system.

Remote Technical Support

The UIH Technical Support Center provides real-time equipment breakdown protection by using information-based remote technical support.

  • Remote Monitor: equipment operation is monitored on a real-time basis
  • Remote Alarm: failures and risks are spotted in time
  • Remote Assistance: solutions are provided at the earliest time possible

Certification of Engineer Qualifications

All UIH customer service engineers have received rigorous systematic training and are professionally certified after completing strict assessment procedures. This means our engineers can provide customers with professional and reliable equipment installation, maintenance, and technical support services.

  • We have a strong technical support team of the world’s leading experts.
  • We have a strong team of professional engineers for onsite installation, maintenance, and technical support.
  • Our service and R&D teams work closely together with a comprehensive, professional and strict internal training system.

Training of Maintenance Engineers for Hospitals

UIH has developed a deep understanding of customer needs. We are available to train your own team of onsite maintenance engineers through intensive, high-quality onsite and remote training.